Knowledge Base
The error in Google Chrome "Aww Snap" is a general error stating that the browser is unable to reach the requested web page.
The most com...
Tue, 14 Feb, 2017 1:37 PM
The newest versions of FireFox and Google Chrome no longer support Java (which is required for Alio to run).
Please download and run the Alio app. ...
Tue, 14 Nov, 2017 9:10 AM
What can resetting the NVRAM/PRAM fix?
If you experience issues related to settings stored in NVRAM, resetting NVRAM can help.
NVRAM...
Fri, 31 Mar, 2017 11:30 AM
When installing the Promethean/ActiveInspire software from the portal. It may ask you for an Activation Key the first time it's opened.
T...
Wed, 5 Apr, 2017 8:08 AM
if you experience issues with SMART Notebook (or issues with it requesting an Activation Key), taking the following steps often resolves most issues:
...
Thu, 6 Apr, 2017 1:22 PM
Some users experience excessively long print times (30 min-4 hours) when printing photos or documents with graphics/photos. This is normal behavior on most ...
Tue, 10 Apr, 2018 10:03 AM
Forget a network
Your Chromebook saves network information when you connect to a network. To delete that info:
Sign in to the Chromebook with the ...
Mon, 17 Apr, 2017 1:34 PM
Sometimes Chromebooks need to be restored, we've also noticed that chromebooks coming back from repair, the manufacturer will sometimes reset the de...
Mon, 23 Mar, 2020 12:19 PM
Method 2: Reset from the device
These methods only erase the device and set it back to the original preserved ChromeOS on the machine. Not an actually e...
Mon, 23 Mar, 2020 12:25 PM
When an ipad is upgraded from iOS 13 to iOS 14, a new security feature is added called MAC address randomization.
Although this feature great for pe...
Fri, 4 Dec, 2020 1:58 PM